Our Team

Craig Hayden

President & Principal

Craig Hayden brings over 25 years of proven leadership and passion for Medicare Advantage sales, marketing, and product development. As President and Principal of the Naaman Insurance Agency, Craig is known for capable leadership, exceeding growth goals through strategic innovation, performance management, and cultivating positive team culture.

His expertise spans health plan design, digital & traditional advertising, effective marketing, and developing high-performing distribution channels.

Craig’s ability to engage brokers, providers, beneficiaries, and vendors, while improving compliance, analytics, and operational efficiency, has made him a trusted figure in the industry. Under his leadership, Naaman Insurance Agency is set to empower independent agents, providers, and Medicare beneficiaries with integrity, respect, and trust.

Tessie Noya

Vice President

With over 25 years of experience in the healthcare industry, Tessie Noya is a results-driven leader known for driving sustainable growth, building high-trust relationships, and empowering agents to succeed. Her deep expertise in Medicaid and Medicare Advantage—combined with a strong foundation in compliance, market development, and broker engagement—has consistently delivered meaningful results for contracted agents. Fluent in both English and Spanish, Tessie has led diverse teams with a positive culture, bringing a hands-on leadership style that encourages genuine collaboration and high performance. Her strengths extend to field sales management, value-based care strategies, and a unique, genuine focus on the needs of the senior and dual-eligible population.

Tessie has played a key role in improving patient access, advancing broker channel development, building provider and community partnerships, and achieving sustainable growth within value-based care models. She works closely with respected providers and cross-functional partners to align and develop innovative approaches for client retention and long-term growth. Renowned for her consumer-focused perspective, integrity, and strong ethical foundation, Tessie is unwavering in her commitment to enhancing healthcare accessibility through strategic vision, broker development, and principled leadership.